Privacy Policy

1. Introduction

RISE Roofing LLC ("RISE Roofing," "we," "us," or "our") operates roofquotecalc.com and riseroofing.company (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, including our online roof quote calculator.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

2. Information We Collect

Information you provide directly:

• Name, phone number, and email address when requesting a quote
• Property address used to locate your home on the map
• Roofing preferences, notes, and project details you enter

Information collected automatically:

• IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on our site
• Referring URL and search terms

Map and location data: When you use our satellite map feature, your property address is geocoded using the Google Maps API. We do not store raw GPS coordinates beyond what is necessary to display the map during your session. Google's use of this data is governed by the Google Privacy Policy.

3. How We Use Your Information

• To generate and deliver your roof quote estimate
• To contact you by phone, email, or text regarding your project
• To schedule a free on-site inspection at your request
• To improve and personalize our Services
• To send relevant follow-up communications about your roofing project
• To comply with legal obligations
• To detect and prevent fraud or misuse of our Services

4. Text Message / SMS Communications

By submitting a quote request, you authorize RISE Roofing LLC to contact you via text message (SMS) for the explicit purpose of discussing your roofing project. Message and data rates may apply. Message frequency varies based on project needs.

• Opt-out: Reply STOP to any message to unsubscribe
• Help: Reply HELP for assistance
• We will never share your number with third parties for marketing purposes
• Consent is not a condition of purchase

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Google (Maps, Geocoding), CallRail (phone tracking), email delivery providers — solely to provide our Services
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your session and preferences
• Analyze site traffic and usage patterns
• Enable CallRail phone number swapping for call tracking
• Enable Google Maps functionality

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the quote tool.

7. Data Retention

We retain your quote request information for up to 3 years to support your project history and warranty documentation. You may request deletion of your data at any time by contacting us.

8. Data Security

We implement industry-standard security measures including HTTPS encryption, secure servers, and restricted access controls to protect your information. However, no method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability

To exercise any of these rights, contact us at office@riseroofing.company.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us